1.0 Purpose
The purpose of this policy is to establish the requirements for identifying, justifying, and implementing outsourcing arrangements for Tax-Outsource.com.

2.0 Scope
This policy applies to all workforce members within Tax-Outsource.com. It must be followed whenever Tax-Outsource.com are outsourced.

3.0 Refund Policy
We offer a 100% money back guarantee if you are not completely satisfied with our services.  If you can demonstrate that we have made an error, we will refund your money.  We will also give you a 20% discount on your next job if you choose to give us another try.  If we get a different result base upon incomplete information, we can revise it for free.  Please review our cancellation policy for more details.

4.0 Guarantee
Normal Service:  You will generally get your tax return back within 72 hours or less once we have received your initial deposit.
Urgent Service:  You will generally get your tax return back within 24 hours once we have received your deposit.  Extra charges apply.